I build brands, products, and unstoppable teams.

I put design thinking into action.

Explore design, UX research, and strategy for brands, platforms, and entire companies 😎

 
 

UX, Product Design

The finance platform built for people.

I led concept development, customer testing, and executive alignment to launch AI-powered experiences, overhaul a 500+ page platform, and define the future-state UX direction for Versapay’s Accounts Receivable SaaS platform.

Under NDA, email me for access

 

Brand, Video

Accounts Receivable teams, rejoice.

I set visual and messaging direction for Versapay’s new brand awareness video. This explainer shows high-level finance teams what they can accomplish with a powerful AI-backed system that’s easy to use. Also, it’s got some great humor tied in.

 

Brand, Category Design

Relaunch Versapay brand in the market

I pitched and led Versapay’s “Mind the Gap” campaign, highlighting how its AI-powered platform bridges communication breakdowns. Bold design drove standout results—exceeding traffic, leads, and buzz goals, and securing Versapay as Oracle NetSuite’s sole payments provider.

 

Brand, Video

Sales & Marketing Automation for (serious) small businesses

I set visual and messaging direction for Keap’s new brand awareness video. This explainer does more than show off product—it weaves unique value props together with humor and information.

 
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Product Launch, Video

Easy Automations from Keap

I launched Keap’s most innovative feature yet—automations powered by ”When/Then” logic. This campaign’s messaging was based on user research from 200+ small business owners.

 

Brand, Website

Rebranding a $100M, 20-year-old SaaS company

After 17 years, the pioneer of CRM and marketing automation for small businesses needed to tell a new story. I creative directed, managed agencies, and led a team to overhaul brand, design systems, website design, UX, and more.

 

Brand, Campaign, Website

Big Grit: Stories from entrepreneurs

I led this campaign sharing the stories of entrepreneurs whose grit (with a little help from Keap) got them through trying times. Shooting a docuseries during COVID-19 was ambitious, and we were up to the challenge.

 

Brand, Video, and PR

Keep Going: a response to the COVID-19 pandemic

I helped Keap quickly launch a campaign to serve customers and non-customers with free initiatives—and give away $200,000 in grants to help small businesses "Keep Going".

 

Customer Experience (CX)

Trailblazing change across a 400+ person SaaS company

I facilitated a 12-week C-suite initiative to help all teams at a SaaS company deliver better on their brand promise to prospects and customers.

 
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Strategies

Leading design

After designing for agencies, in-house, nonprofits, and as a freelancer, I apply 15+ years of leadership to drive organizational growth.

Get a look at my approach to management over teams of designers across product/marketing, copywriters, creative producers, and UX research professionals.