Impact

Selected outcomes

Sped up Neon One roadmap delivery with Product and Engineering leaders

Improved product experience at CRM SaaS company within 1 year

Sped up design execution through ops, iteration, and workflow redesign

Built Keap’s first UX research program to optimize journeys and drive growth

…since 2019. Built several top-tier, highly engaged design orgs

After Keap rebrand, website redesign, and product enhancements

Scaled multidisciplinary design org over Product, UXR, Marketing, Brand

Led AI product initiatives and streamlined design system workflows