Inform, rally, compel. Design can make real change when we listen to the customer

People want to be treated like people, and design problems should be approached with the human experience in mind – along with data. I'm a designer and art director with 10 years of experience shaping brands, digital experiences, and teams. Currently, I lead design at Infusionsoft and rally marketers to create work that helps small businesses succeed. Previously, I designed experiences and shaped internal brand at Tallwave. Before that I served as the Art Director at Resound, the Art Director at Frontiers, and the Senior User Experience Designer at meltmedia.